Refund and Exchanges

I gladly accept returns and exchanges on the following products:

Conditions of return:

Please return the item in its original condition and packaging within 30 days of your purchase and include your receipt or proof of purchase.
Clients are responsible for return postage costs and are advised to include any applicable insurance to protect against any items damaged while in transit.
A refund will not be issued for a product not in its original condition. Clients are advised not to accept or sign for any item’s visibility damaged during transit. Those items will be returned automatically by the shipper.
A refund cannot be offered, if 30 days or more have passed since your purchase.
If you are entitled to a refund, I will refund the purchase price, using the original method of payment.

Conditions of exchanges:

Please email Audra T. at [email protected] with Request for an Exchange in the subject line. Include your name, contact details and attach a copy of the receipt or proof of purchase.
You can return these items in their original condition and packaging within 30 days of your purchase with your receipt or proof of purchase.
Clients are responsible for return postage costs and are advised to include any applicable insurance to protect against any items damaged while in transit.
An exchange will not be issued for a product not in its original condition.
Exchanges cannot be offered, if 30 days or more have passed since your purchase.
Upon receipt of the item for exchange, the replacement product will be dispatched with shipping paid within 48 hours.

Due to the nature of the product, I do not accept returns or exchanges on the following:
- Original Art Work
- Limited Edition Prints
- Digital Downloads
Clients are advised not to accept or sign for any item visibility damaged during transit. Those items will be returned automatically by the shipper.
Please email me at [email protected] with the subject line, Package Not Accepted from Shipper, and include your name, contact details and attached a copy of the receipt or proof of purchase.
Your refund will be processed, once I have been notified of the items return by the Shipper.

Cancellation is accepted on all purchases, except a digital download, within 24 hours’ notice.

Please email me at [email protected] and I will provide a response back within 24 hours.